Edelweiss Rooms
Reservation Policy
- In order to complete the reservation of the rooms an advance payment is necessary, which is 30% of your total stay price. The advance payment can not be less than the price of the one night stay.
- The only currency accepted is EURO (€).
- In case of e-mail or phone reservation, you have to deposit the required amount of money to the provided bank account within 3 working days. In your deposit you should mention your full name but also the dates of your check-in and check-out.
- Any bank transfer fees or currency conversion fees, shall be covered solely and exclusively by you.
Cancellation Policy
You may cancel your reservation for any reason, at any time.
- If the cancellation is made at least 21 days before your arrival, you are refunded the full amount of the deposit.
- If the cancellation is made in less than 21 days before your arrival, no refund is given.
Terms of accommodation
- The customer has to respect the room! The customer is responsible for any damage incurred to the room during his stay and is liable to compensate it.
- It is forbidden to move objects and furniture out of your room.
- Check-in time is after 14:00, unless it agreed otherwise.
- Check-out time is until 11:00. The day of your departure is not charged.
- In case of late check-out until 18:00, is charged with 50% of the price of an overnight stay.
- In case of check-out after 18:00, the full day is charged.
- You must comply with the quiet hours policy. From 15:00 to 17:30 and from 23:00 to 07:00.
- It is not allowed to bring any kind pets in the rooms or on the outside yard.